Privacy Policy
At Smart Library (Smart Library, 2nd Floor, Balaji Complex, near JB Petrol Pump, Idar, Sabarkantha, Gujarat, PIN 383430), your privacy and data security are our highest priorities. This Privacy Policy explains how we collect, handle, protect, and safeguard your personal data when you use our mobile application and on-premise study facility.
1. Data Protection & Security Commitment
Encrypted and Secure Transmission:
Smart Library uses industry-standard cryptographic protocols (HTTPS / TLS 1.3) for all network communication between the mobile application and backend services. We implement strict multi-layer access controls and encryption at rest to ensure that student profile data is securely stored.
Smart Library does not collect, view, store, or process any sensitive payment credentials (such as credit/debit card numbers, CVVs, net banking credentials, or UPI PINs) on our servers or databases.
2. Authentication & Google Firebase Security
User authentication is managed securely through Google Firebase Authentication:
- Students log in securely via Google / Gmail Sign-In or email and password authentication.
- Authentication tokens are cryptographically encrypted using industry-standard protocols (HTTPS / TLS 1.3).
- Device notification tokens are securely linked via Firebase Cloud Messaging (FCM) strictly for library notices, exam updates, and status alerts.
3. Information We Collect
We collect only the minimal data strictly required to deliver our educational and facility services:
- Profile Details: First name, last name, phone number, and email address provided during account registration and profile setup.
- Membership & Desk Allocation: Selected plan duration (1, 3, or 6 months), physical seat assignment, start and expiry dates.
- Study Tracking: In-app Pomodoro study streaks and focus hours generated by the student for self-motivation and time management.
4. How We Use Your Information
Your information is used strictly for the following educational and facility purposes:
- To allocate and manage your assigned study desk at our Idar campus.
- To provide access to digital study materials and curriculum notes.
- To send critical push notifications (e.g. library exam announcements, holiday notices, and schedule updates).
- No Commercial Sale: We do NOT sell, lease, rent, trade, or monetize your personal information to any third-party marketing or advertising networks.
5. Data Retention & Security Measures
All account records are stored in secure cloud infrastructure protected by multi-layer firewalls, row-level access controls, and encryption at rest. We retain your account data only as long as necessary to provide membership services and fulfill legal or accounting obligations under Indian law.
6. Student Rights & Data Deletion Requests
Under applicable Indian IT and data privacy regulations, you have the right to:
- Request a copy of your personal data stored with us.
- Request correction of inaccurate personal contact details.
- Request complete and permanent deletion of your account and associated records upon expiration of your membership.
To request data deletion or account removal, please call our support helpline at +91 7874084137 or email viralchaudhari32@gmail.com. Requests are processed within 48 to 72 business hours.
7. Contact Us
For any privacy inquiries, grievance redressal, or data assistance, please reach out to our team:
Smart Library (Smart Library)
Campus Address: Smart Library, 2nd Floor, Balaji Complex, near JB Petrol Pump, Idar, Sabarkantha, Gujarat, PIN 383430
Contact Email: viralchaudhari32@gmail.com
Privacy & Support Helpline: +91 7874084137 (Open 24x7 (24 Hours, Monday to Sunday, All 365 Days))