Your Premier High-Focus Study &
Knowledge Hub in Idar

Smart Library • Operated by Smart Library

Physical Study Hub & Digital Learning Ecosystem in Idar, Gujarat.

Who We Are & Who Runs Smart Library

Smart Library is an innovative, high-focus educational study infrastructure and learning technology platform located in Idar, Sabarkantha district, Gujarat, India.

The facility and mobile platform are operated by Viral Chaudhari (Founder & Proprietor) under the business identity Smart Library, established with the goal of bridging the infrastructure divide for students preparing for state and national-level competitive examinations (including GPSC, UPSC, Banking, SSC, NEET, JEE, and Police exams).

What We Do: Hybrid Physical + Digital Ecosystem

We provide 83 ergonomic personal study desks with individual LED focus lights and power charging sockets, an air-conditioned silent environment, optical fiber Wi-Fi, open Open 24x7 (24 Hours, Monday to Sunday, All 365 Days), paired with our Android mobile application for seat locking, attendance, and online study resources.

Location & Inquiries

Smart Library, 2nd Floor, Balaji Complex, near JB Petrol Pump, Idar, Sabarkantha, Gujarat, PIN 383430

Support Helpline: +91 7874084137 • Email: viralchaudhari32@gmail.com

Smart Library (Smart Library)

For admissions, desk reservations, fee payments, and technical support, reach us anytime:

Campus Address

Smart Library, 2nd Floor, Balaji Complex, near JB Petrol Pump, Idar, Sabarkantha, Gujarat, PIN 383430

Support Helpline

Phone / WhatsApp: +91 7874084137

Official Email

Inquiries & KYC: viralchaudhari32@gmail.com

Operating Hours

Open 24x7 (24 Hours, Monday to Sunday, All 365 Days)

Last Updated: September 2026 • Entity: Smart Library (Smart Library)

Address: Smart Library, 2nd Floor, Balaji Complex, near JB Petrol Pump, Idar, Sabarkantha, Gujarat, PIN 383430

1. Physical Seat Allocation & Desk Reservation

Smart Library provides 83 dedicated ergonomic study seats at our Idar campus. Desk reservations are interactive and personal. Your confirmed desk is reserved exclusively for you during operating hours (Open 24x7 (24 Hours, Monday to Sunday, All 365 Days)) for the full duration of your active plan. Subletting, sharing, or unauthorized transfers of seats are strictly prohibited.

2. Digital Content Streaming

Members receive access to in-app digital video lectures, topic-wise study notes, and Pomodoro focus tracking. All digital materials are for personal, academic preparation only. Unauthorized copying, recording, or redistribution is strictly forbidden.

3. Pricing Denomination & INR Currency

All membership fees, desk reservation charges, and platform dues are denominated, displayed, and collected exclusively in Indian National Rupees (INR / ₹). Available subscription tiers (such as 1 Month, 3 Months, 6 Months, or customized durations) and their respective applicable fees are clearly displayed on the application and website at the time of purchase.

Smart Library reserves the right to amend membership pricing, subscription tiers, and promotional offerings periodically. Any price changes will apply only to subsequent purchases or renewals and will not affect currently active prepaid plans.

4. Payment Processing & Convenience Fee

Online payment transactions are processed securely through our RBI-authorized payment aggregator partner, Razorpay, supporting UPI (Google Pay, PhonePe, Paytm, BHIM), Debit/Credit Cards, Net Banking, and authorized digital wallets.

Convenience Fee: A convenience fee, including applicable GST, may be charged on online payments to cover payment processing costs. The applicable fee will be displayed on the payment screen before you complete the transaction. The total amount payable, including this fee, will be shown clearly prior to payment confirmation. Convenience fees are non-refundable, except where the refund is due to an error on our part or as required by law.

There are zero hidden charges. A transparent order breakdown—including the base membership fee, any applicable convenience fee with GST, and the total payable amount—is displayed prior to final payment authorization. Membership activation is instantaneous upon payment confirmation.

5. Library Code of Conduct & Zero-Disruption Policy

Members must maintain complete silence in study halls. Voice calls and audible discussions are strictly restricted to the reception foyer. High-speed Wi-Fi and individual charging ports must be used responsibly. Misconduct or property damage will result in immediate membership cancellation without refund.

6. Support Contact

For inquiries, please contact our support desk via phone at +91 7874084137 or email viralchaudhari32@gmail.com (Open 24x7 (24 Hours, Monday to Sunday, All 365 Days)).

Last Updated: September 2026 • Smart Library (Smart Library, 2nd Floor, Balaji Complex, near JB Petrol Pump, Idar, Sabarkantha, Gujarat, PIN 383430)

Smart Library is committed to safeguarding your personal information and privacy:

1. Data Protection & Security

Smart Library uses industry-standard encryption protocols (HTTPS / TLS 1.3) to safeguard all student communications. We do not collect, view, store, or process sensitive payment credentials on our servers.

2. Firebase Authentication & Platform Security

User logins are authenticated securely via Google Firebase Authentication (Google / Gmail Sign-In and secure email/password). Push notification tokens are securely handled via Firebase Cloud Messaging solely for library notices.

3. Data Collection & Use

We collect only essential details (name, phone, email, seat assignment, and attendance/streak records) to manage library admission and student profiles. We never sell, trade, or share student personal data with third-party advertisers.

4. Data Rights & Permanent Deletion

Students may request correction or complete deletion of their account and personal data at any time by calling our support helpline at +91 7874084137 or emailing viralchaudhari32@gmail.com.

Last Updated: September 2026 • Smart Library

Please review our transparent cancellation and refund guidelines:

1. Pre-Activation Cancellation

Students who have submitted a membership application or desk reservation request can cancel at any time prior to payment or administrative confirmation with zero cancellation charges.

2. 48-Hour Refund Window & Fee Guidelines

If you wish to discontinue your membership following online payment, you may request a refund within 48 hours (2 calendar days) of the payment timestamp, provided the reserved desk has not been substantially occupied or utilized. Upon approval, the base membership fee will be credited back to your original source payment method.

Convenience & Processing Fees: A convenience fee, including applicable GST, may be charged on online payments to cover payment processing costs. The applicable fee will be displayed on the payment screen before you complete the transaction. Convenience fees and third-party payment gateway processing charges are non-refundable, except where the refund is due to an error on our part or as required by law.

Refund requests submitted after the 48-hour window are generally non-refundable due to dedicated seat reservation holding that prevents other students from booking.

3. Automatic Reversal for Failed or Duplicate Debits

In the event of an accidental double debit or where your bank account is debited but the transaction fails to complete, the debited amount will be automatically reversed back to your original source payment method via Razorpay within 5 to 7 business days as per RBI banking guidelines.

4. How to Request Assistance

To request a refund or report a transaction issue, visit our reception desk at Smart Library, 2nd Floor, Balaji Complex, near JB Petrol Pump, Idar, Sabarkantha, Gujarat, PIN 383430 or contact us directly at +91 7874084137 / viralchaudhari32@gmail.com with your registered mobile number and Razorpay Payment ID.

Last Updated: September 2026 • Smart Library

1. Nature of Services (No Physical Shipping Required)

Smart Library provides on-premise physical study desk reservations and digital in-app learning streaming. We do not ship physical parcels, books, or tangible merchandise via courier. Consequently, no courier shipping fees or delivery transit delays apply.

2. Instant Digital Membership Activation

Upon successful payment confirmation via Razorpay, your student membership, assigned desk reservation, and digital video lectures are activated instantaneously. You will receive an immediate in-app confirmation screen, an SMS update, and a digital payment receipt.

3. On-Premise Desk Access

Desk access at our Idar campus (Smart Library, 2nd Floor, Balaji Complex, near JB Petrol Pump, Idar, Sabarkantha, Gujarat, PIN 383430) is available starting on your selected start date during operating hours: Open 24x7 (24 Hours, Monday to Sunday, All 365 Days).

4. Fulfillment Support

If you experience any delay in digital membership activation following payment, please call our support team at +91 7874084137 or email viralchaudhari32@gmail.com.